AI Culture: Modern Organizational Culture…in the World of Artificial Intelligence.
In an era of rapid technological change, it is necessary for the organizations to adapt to be compatible with the challenges and opportunities that continually arise. One key driver of such change is artificial intelligence (AI), which plays a key role in driving various industries, no matter what it is the manufacturing, service, financial, medical industry, including the public and private sectors. However, maximizing AI adoption does not rely solely on technology, but it is essential to have an organizational culture that understands and is prepared to collaborate with AI in a systematic and sustainable manner. Today, OPEN-TEC (Tech Knowledge Sharing Platform), under the supervision of TCC TECHNOLOGY GROUP, will accompany all of you to explore “AI Culture,” which will become the foundation of modern organizations.
What is AI Culture?
AI Culture or in other words, an organizational culture which is ready to coexist with AI, refers to the integration of AI with the balanced and ethical concept, working process and the organization’s value with a goal to enable people and AI to work together seamlessly to increase efficiency, open up opportunities for the creations of innovations and expand the organization’s potential broader. According to the Human Technology Institute, organizations with an AI-ready organizational culture understand the potential and limitations of AI and create an environment that fosters diverse learning, including training, experimentation, and continuous adaptation 1. These are key factors in driving organizations in the digital age.
Leaders’ Roles in Driving AI Culture.
Creating a sustainable AI culture begins with visionary leaders who clearly understand the role of AI and can connect technology to the organization’s strategy and ethical concept. A World Economic Forum report indicates that 74% of employees want to learn from their leaders. That reflects the importance of leadership in empowering people in an organization 2, especially in an era where technology skills are rapidly changing. Therefore, investing in learning becomes a key tool for upskilling, motivation, and long-term organizational growth.
Promoting AI Literacy at All Levels.
AI literacy or catching up with AI is no longer limited to technology departments. Every department within an organization, whether marketing, finance, human resources, or senior management, plays a crucial role in learning and applying AI to maximize benefits in its own context. A Microsoft report indicates that personnel receiving appropriate AI training are 1.9 times more likely to perceive its value, particularly in terms of decision-making and job efficiency 3. Therefore, organizations should begin by providing basic knowledge about AI and instilling ethical principles, transparency, and responsibility in their use to ensure personnel to have confidence in using technology appropriately. Once learning becomes part of the organizational culture, change will not be a matter of fearsomeness, but an opportunity to simultaneously enhance the capabilities of both the people and organizations.
AI Culture to Competitiveness.
Having a sustainable AI culture is not only just to respond to technological trends but also a long-term strategy for building competitive advantage. An organization with a systematic culture of using data and AI can quickly adapt to market changes, make more accurate decisions as well as innovating new things continuously. According to Deloitte’s information, an organization that effectively uses data is 48% more likely to achieve its business goal within one year, while an organization lacking such a culture faces challenges in adapting 4. Furthermore, AI culture that deeply embedded in the structure and mindset of the organization, is also the strength which is difficult to replicate because it is not just about superficial technology adoption, but rather about consistent thinking and behavior at all levels of the organization.
Finally, in an era where data is a precious asset, transforming data into an accurate decision is the key to success. “AI Culture” is a key mechanism to make such thing emerged sustainably and, of course, transform the organizations to move forward all along with AI under the mutual goals.
